FAQ

Got Questions?

FAQ


Here are some of the most common questions

To get started, there is a yearly $45 membership fee. This includes access to all of our meals, online ordering and consultation support. We offer a 7 day free trial for new members as well! Sign up is EZPZ, Ordering is even EZier.  Get Started Today!

As a new business, we have planted our roots here in Michigan’s Tri-Cities (Midland, Bay City, Saginaw). We have expanded to provide delivery to all customers located in Michigan!

We do all we can to keep Meal Prep Proz as simple & affordable as possible. This means YOU pick how much of what sounds good to you each week. NO commitment, NO crazy packages. But, in order for us to keep QUALITY products at a reasonable cost, we ask that when placing an order, you order a minimum of 5 items. These can be 5 of the same meals, or 1 order of 5 different meals.

If ordered before Friday 11:59 PM, we will hand deliver your freshly made Prepz to your doorstep the following Monday. You are also able to select pick-up at checkout, and swing by The Kitchen Sunday evenings from 4-6:30 PM.

We try to make this just as easy and accept payment by credit/debit card through Stripe. You’ll enter this information at checkout when placing your order.

COOLED: Prepz stay fresh for 3-5 days in the refrigerator

FREEZE: To expand shelf life of your Prepz, you may put them in the freezer. This will give you 7-14 days of freshness depending on personal preference. To thaw, move Prepz you plan to eat the next day into the fridge the night before for highest quality.

If you have forgotten your password, you can reset your password using our password reset option by clicking the link below:

Reset Password

If you are still experiencing issues, you can contact our support team by visiting the link below:

Contact Us

To change your address, log into your account and click on “Account” from the top menu. Next click on “Addresses” on the left hand side.

Note: You are able to select a different address each time you place an order and this is not needed if you are changing the address for just one order.

You can reach us by phone at 989-430-3957

If we are unable to answer, we’ll get back with you as soon as possible!

We are sad to hear you want to end your membership. When canceling your membership, this removes the ability to order meals and access additional content. You can cancel your membership by visiting the following link:

Click here to cancel membership

Fill out the form under “Subscription Details” and click “Cancel”. If there is anything we can do to have you keep your membership, we’d love to take the time to work with you. Don’t hesitate to reach out to us by visiting this link:

https://mealprepproz.com/contact-us/

Submit general website feedback or report a website issue by clicking the link below:

Website Feedback

We’d love to answer any and all questions you may have! Don’t hesitate to reach out to us by visiting the following link:

Click here!

As a new business, we have planted our roots here in Michigan’s Tri-Cities (Midland, Bay City, Saginaw).  We have expanded to provide delivery to all customers located in Michigan!

We do all we can to keep Meal Prep Proz as simple & affordable as possible. This means YOU pick how much of what sounds good to you each week. NO commitment, NO crazy packages. But, in order for us to keep QUALITY products at a reasonable cost, we ask that when placing an order, you order a minimum of 5 items.  These can be 5 of the same meals, or 1 order of 5 different meals.

We try to make this just as easy and accept payment by credit/debit card through Stripe.  You’ll enter this information at checkout when placing your order.

We are sad to hear you want to end your membership. When canceling your membership, this removes the ability to order meals and access additional content.  You can cancel your membership by visiting the following link:

Click here to cancel membership

Fill out the form under “Subscription Details” and click “Cancel”.

If there is anything we can do to have you keep your membership, we’d love to take the time to work with you.  Don’t hesitate to reach out to us by visiting this link: https://mealprepproz.com/contact-us/

To change your address, log into your account and click on “Account” from the top menu. Next click on “Addresses” on the left hand side.  You can also visit the following link: Click here!

Note: You are able to select a different address each time you place an order and this is not needed if you are changing the address for just one order.

To get started, there is a yearly $45 membership fee. This includes access to all of our meals, online ordering and consultation support.  We offer a 7 day free trial for new members as well!  Sign up is EZPZ, Ordering is even EZier, Start today!

If ordered before Friday 11:59 PM, we will hand deliver your freshly made Prepz to your doorstep the following Monday. You are also able to select pick-up at checkout, and swing by The Kitchen Sunday evenings from 4-6:30 PM.

COOLED: Prepz stay fresh for 3-5 days in the refrigerator 

FREEZE: To expand shelf life of your Prepz, you may put them in the freezer. This will give you 7-14 days of freshness depending on personal preference. To thaw, move Prepz you plan to eat the next day into the fridge the night before for highest quality.

If you have forgotten your password, you can reset your password using our password reset option by clicking the link below: Click here!

If you are still experiencing issues, you can contact our support team by visiting the link below: Click here!

We’d love to answer any and all questions you may have!  Don’t hesitate to reach out to us by visiting the following link:
Click here!